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g v.'s avatar
g v.
Collaborator | Level 10
3 years ago

get a list of photos/videos that could not be imported (and why)

Hi,  Camera Uploads from an iphone (13 mini) works fine for most images and videos (.heic, .jpg, .png from phone screen shots or .mov) if I either connect the phone via usb to a mac (m1 pro monterey...
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  • g v.'s avatar
    g v.
    2 years ago
    new: ios upload will show a list for review, show the ones not uploaded and try again. thanks!
g v.'s avatar
g v.
Collaborator | Level 10
2 years ago
new: ios will now let me review the photos, show which ones were not uploaded, and try them again. Thanks!
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi g v., are you referring to a change in the iOS Dropbox mobile app?

     

    Could you attach a screenshot showing this prompt you mentioned to review the images?

    • g v.'s avatar
      g v.
      Collaborator | Level 10
      2 years ago

      I didnt make one. it happens only once in a while. it said "one image/video could not be imported - click here to review". upon click a list of image file names appeared with either a check or a yellow triangle with ! inside. clicked on that, got the option to try again, said yes, try again, and it was fine. 

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for the update, this should help other users who have similar questions in the future!

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