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Video File Conversion ends up with a total loss of audio.
Using the Save As feature, I have a total loss of audio when converting from MOV to a MP4 720P or MP4 360P file (the video conversion looks fine). Any ideas on how to remedy this? The reason for compression is that it's a large file (489MB). I need to reduce to at least a <60MB.
Can I create a link to specific pages of a PDF document?
Greetings! We direct readers to our multipage magazine PDF in Dropbox. We highlight specific articles in our Constant Contact emails and would like to link them directly to specific pages. Of course, now readers can only go to the first page and scroll through the PDF. I noticed a few similar requests in the Community but they seem to be about 2 or more years old. Is there a way to direct viewers to a specific page? I would expect most readers to use standard browsers and phones. Thank you!
Commercial use of audio streaming on Dropbox, are there any GDPR requirements?
Hello! I have 2 questions: I sell audiocourses in books and give the users access to the audiofile with a QR Code. After buying the book the user can scan the qr code with his phone and listen to the audios (the audio player directly starts). 1) Is it ok to use dropbox for this function? 2) Is there any data transfer happening from user side, if he access the audio? Does he needs to give permission regarding GDPR? Thank you for your kind support!
Dropbox shared links not opening for friends who don't have Dropbox
Here is a message from a test of a dropbox link sent to a friend, I am hearing from many friends (email link to video) that they are confused by all the messages, place download Dropbox, or they have to search to open my link. I am looking for a straight forward software , send a link and it opens on friend's computer by clicking on photo, instead of downloading,this and that. etc. I will cancel my subscription unless i learn a way to send a link to a friend (a friend who does not have dropbox downloaded. I just want them to click on link and it opens. see the message from my test send to a friend. They're probably opening it on their phone. I opened It on my laptop, and it went right to the video. I clicked on my phone, and it had 2 popups saying "Download App" or "Open in Browser" They don't know there is a second option where you can open it directly. Thought i'd let you know! [Removed as per Community Guidelines] Since you don’t have Dropbox on your machine, will you see how this link works, The Dropbox instructions say anyone should be able to just click on link and it opens, some friends claim they get message to open download Dropbox.
My shared link video preview freezes on Chrome, but not Safari.
Hi Dropbox Community, I’m experiencing an issue with video playback on a Dropbox-shared link in Chrome. Here’s what’s happening: When I open the link in Chrome, the video plays but intermittently freezes in the middle. However, when I view the same video link in Safari, it plays smoothly without any interruptions. My internet connection is fast, so I don’t think it’s a connectivity issue. I’ve tried disabling Chrome extensions, clearing my cache, and even adjusting hardware acceleration, but the issue persists in Chrome specifically. here's the format of my link: [removed] Has anyone else encountered this issue with Dropbox videos on Chrome, or is there any recommended solution?Photos and videos display on wrong date on my iOS device
I have an issue where some of my videos and photos have been auto uploaded from my iPhone they have the correct date (2016 08) as the file name. But in my photo display as today’s date 2024 10 31, when you look at information on the files they also show the correct date. So why are these image showing in year 2024 month October? They should be 2016 in May (which the majority of the images and photos taken at the same time do).
Video files failing to open on Google and Safari through a shared link
I am trying to send two short movies to two colleagues but both are unable to open the file. One has Android Google and the film is greyed out and the other has this message 'Safari cannot open this page because the address is invalid'. In both cases I am using the share link. Any suggestions please.