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Forum Discussion
Kor_jnghelp
2 years agoExplorer | Level 3
Help - Issue of uploading photos downloaded to dropbox to nas
Hello, everyone. I'm a Korean user. I'm sorry. I don't know English, so I use a translator, so sentences can be awkward. If you save photos taken with your iPhone 12 to your PC via drop box a...
- 2 years ago
Hey Kor_jnghelp - sorry to jump in and thanks for clarifying that for us.
If this issue persists even after setting your Dropbox files to be available offline to your computer, then you'll need to reach out to Synology's team for further assistance.
Let us know of any updates!
Nancy
Dropbox Staff
Hey Kor_jnghelp, and thanks for posting on our forum!
If I get this right, you’re trying to upload your synced photos from the Dropbox desktop app to your NAS, and this is when you get an error message. Correct?
Have you made sure that your Dropbox files are offline first?
After that, you can try copying one of your files to another location on your computer, and then upload it.
Let me know if this helps.
Kor_jnghelp
2 years agoExplorer | Level 3
Yes, I've tried this photo file offline, but it's still having problems.
- Walter2 years agoDropbox Staff
Hey Kor_jnghelp - sorry to jump in and thanks for clarifying that for us.
If this issue persists even after setting your Dropbox files to be available offline to your computer, then you'll need to reach out to Synology's team for further assistance.
Let us know of any updates!
- Kor_jnghelp2 years agoExplorer | Level 3
aha.
Thank you!
have a nice day~
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