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blBr31's avatar
blBr31
Explorer | Level 4
2 years ago

Help. New upgrade is a nightmare in several ways.

Upgraded (radically altered) Dropbox on my mac today. I get a message that its an unlinked dropbox. It won't sync with my phone and iPad. Its duplicated itself and gobbled up my allotted memory. I co...
Desktop
Mac
Sync
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting here, blBr31, and I’m sorry to hear about the situation. 

 

From what you’re describing, it sounds like you were asked to install the new Dropbox update for macOS, correct?

 

If you’re still getting this message about an unlinked Dropbox, can you send me a screenshot of it? I’d like to have a look at it. 

 

Also, can you clarify what’s the current syncing status and app version of your Dropbox app? 

 

That’ll help me check this further.

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