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High CPU usage even when not syncing or indexing
For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i.e., the menu bar drop down says `Up to date`). Any idea why this might ...
Fiona
Dropbox Staff
Dropbox StaffThanks for joining Community to share your feedback gyltefors.
Sorry to hear that you are dissatisfied. Do you need me to help you with anything? I am not sure what your problem is, but if I get a brief description I will do my best.
Even if you have decided to leave us and you don't need a fix for the issues you are facing, I would be glad to look into any support Communication you have with us. Please provide me with your ticket numbers.
Reviewing the cases you give us feedback for, helps us get better. Thank you.
Thank you!
Dropbox also seems to be consistently hovering at around 10% cpu usage for me when doing nothing. I've even ppaused syncing and there's no difference.
In case you ask, no I don't have any symlinks :)
- Fiona
:nerd: Thank you for checking for symlinks and for letting me know what you've tried already.
I would be glad to look into this further for you rgrinberg. I see you are new in Community, so I want to explain that for us to further investigate, we email the addresses users have associated with their Community profiles and then we verify their account, to get access to some tools and information and help more effectively.
We cannot see much via the Community for security and privacy reasons. :see_no_evil:
Let me know if I can open a ticket for you. Thanks!
I will admit the problem appears to have abated. After shutting down dropbox for a few days and cancelling my subscription, dropbox appears to be behaving itself lately as far as unusual disk activity.
It is still unknown what it was doing and Fiona does not appear to know (or be able to find out) but it appears to have completed. Perhaps it was adopting a new indexing routine as some dropbox functions appear to be more responsive. Opening my dropbox folder from IE, which was annoyingly slow is now much more sponsive. I course I have no real idea if that is related to the disk activity which went on for days.
It is interesting that I can now create documents from dropbox using more button clicks than I typically use. Yet another example of unwanted features. Only 7 more months before I need my alternatives in place.
y my macbook crashed 2 days ago and got a new one with a totally new clean MacOS catanlina with no apps. My first app to install was dropbox as all my data is store in Dropbox business.
ever since my cpu has being consuming all resources cpu making the fan not to rest at any time.
I am sure the os creates symlinks by default to get shared folders within the OS it self in some apps. But I wont mess with this as they where created by default to resolve a problem Dropbox has.
To bad the product quality droped down.
Hope you can post here a real solution to the problem.
