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Forum Discussion

fort's avatar
fort
New member | Level 2
7 years ago

High CPU usage even when not syncing or indexing

For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i.e., the menu bar drop down says `Up to date`). Any idea why this might ...
Desktop
Mac
Sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there megawhite, sorry to hear you're having issues with this.

 

Can you clarify the app's  version as shown in your system tray and send us a screenshot of where you're spotting the RAM usage?

 

If you could also let us know the exact OS version of your computer, I'd appreciate it.

 

Keep us posted!

megawhite's avatar
megawhite
Collaborator | Level 8
2 years ago

175.4.5569

Windows 8.1

Dropbox folder contains 19,681 files, 2,545 folders

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi megawhite, the amount of RAM and CPU usage can vary at times. 

     

    Could you let us know what processor you're using, and the total amount of RAM on your machine?

    • megawhite's avatar
      megawhite
      Collaborator | Level 8
      2 years ago

      Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz

      16GB

       

      It is only fairly recently that DB has been hammering the CPU every day for no apparent reason, roughly a couple of weeks ago it started.  Yesterday I ticked all Dropbox.exe processes in Resource Monitor and looked at the disk usage tab.  No files were being shown as being accessed.

      I am a software developer BTW.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        How many files do you have in your Dropbox folder approximately on the local machine?

         

        Are all the files local, online-only, or some in between?

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