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Forum Discussion
Alan C.23
10 years agoNew member | Level 1
how about a force sync/refresh button?
I am looking at my drop box through my browser, everything is there and up to date. I'm also looking at my drop box on my computer, it says everything is there, no syncing icons, just a big bag of green ticks. but one does not equal the other. whats on my computer isn't whats in my drop box. I am missing folders and files.
there needs to be a refresh button or right click option to force a refresh of folder contents on your computer.
After much mucking around I paused the sync (even though it said there was nothing to sync) restarted the sync and bingo they appeared. no downloading, just there as if they'd been there all along.
This also happens when I save a image or file into the drop box folder on my computer, if I then go find that image/file in an application such as indesign or photoshop its not there, as in it won't appear in the window dialog. But if I go to the finder and look for it, its there.
Syncing like that is really slow or is non existent.
So freaking frustrating.
- Luis O.11New member | Level 1
just to clarify:
I don't need a button on the app on my computer!
I need a button on dropbox.com - Christian P.16Helpful | Level 5
Needs a resync button... usually either quit the app and start it again or a reboot is needed... its easier if you just had a right click-force resync
- Richard G.34Explorer | Level 4
Yeah, I'm sitting here waiting for the blue to turn green. And nothing seems to be happening. If only to make me feel like I'm doing something, a refresh button would be good.
- Igor S.3New member | Level 1
Same issue here. Got problems with sync after update of dropbox. Will be nice to have a refresh (mandatory re-sync) button.
- Dimo B.New member | Level 1
Just to renew the issue: obviously, nothing happened since last March and I also continue to have problems with the syncing between two Windows machines. I think many of us "other 100,000,000 users" will be happy if an explicit refresh functionality is supported.
- Cregg H.New member | Level 1
I constantly have problems with DropBox not syncing. That is to say, I make a change on one computer and very quickly see the change appear on the website, but the change is not synced to another computer for many minutes--often after going back to the first computer and making further changes to try to trigger Dropbox to get a clue.
I've been putting up with it, hoping the linux client will add a manual sync--as it obviously should have--but I'm about ready to give up and give box a try.
Just now, a change synced to this computer on a file I made on another computer before I even started searching for this thread.
- Mohd Suhaime S.New member | Level 1
Not yet reached 100,000,000 people that need refresh button Dave C? Is it still not 'pretty obvious' to you and DB that we need that button? Like others, i found these info by DB staff when searching for answer, What a bad attitude. Thank you Alan C for rising the issue.
- Wayne J.8New member | Level 1
I have a similar issue with Dropbox sync in windows, sometimes it even crashes explorer and or a program I am using. Once I turn syncing off all is OK. If there was a way to have Dropbox sync work only once you have finished accessing or closed a file that would be great. Stop trying to sync a file i am working on would be ideal ( bit stupid that it does really )
- Kathleen F.8New member | Level 1
I also have this problem. I switch between my mac laptop and my PC desktop, and DB causes all sorts of headaches with syncing. I would definitely support some sort of refresh buttong, as I've tried pausing syncing and restarting etc
- Hector R.2New member | Level 1
Same here.... I just don't trust the sync and a force sync button would be great... I only edit on one computer due to the fact that I've tried editing on the second computer only to have the files showing up as "conflicted"... I agree with Alan this issue should be addressed...
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