We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
How can I completely disable Smart Sync?
How can I completely, 100%, disable Smart Sync so that Dropbox will always download all of my files?
The settings I have found all apply to NEW files and seem to have no impact on old files.
What...
Hey there Whatever2018 - how are you today?
I'm sorry to hear you would like to opt out of Smart Sync. Depending on the account you're on now you can do it following the steps mentioned below:
Individuals that no longer wish to use Smart Sync can do so with the steps found in the following Help Center article:
https://www.dropbox.com/help/desktop-web/filesystem-integration#optoutIf you're the Admin of a Dropbox for Business team and you'd like to opt all members of your Dropbox Business team out of Smart Sync, I'd also suggest to see the following Help Center article specifically under the section "Dropbox Business team admins: how to opt out your whole team from the system extension":
https://www.dropbox.com/help/desktop-web/filesystem-integration#optout
Also note that some of your team members may have connected a work and personal account. If you opt out your team from the system extension, team members won't be able to use Smart Sync on any personal devices (or personal accounts) where they're also signed in to their Business account.
I hope this information helps and please keep me posted on your progress!
Just in case anyone is having the problems I had with Smart Sync, here's a quick description and the quicker solution:
• Even after making sure Smart Sync was disabled, Dropbox was mysteriously removing local versions of my files. I'd see folders here and there with the new cloud symbol on them (using Power Book 2017 running Mojave). Seemed random, but there may be a pattern or reason I'm not figuring out yet.
• What I did that seemed to fix it: Toggled Smart Sync on-off, out of superstition mostly. Checked that other Db settings were what I needed and then in every individual dropbox on my account that stores files locally, I right-clicked and selected Smart Sync in the Finder/Dropbox menu pop-up. Then I selected "Local" to force all files to be stored locally by default. The cloud-only files began to sync again and are now stored on my drive. Simple, I know, but didn't think I needed to do that when I've had Smart Sync disabled from the beginning.
