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sgw1's avatar
sgw1
New member | Level 2
2 years ago

How can I instantly reactivate a deactivated link?

Hi all, having to much data traffic a already distributed public link was deactivated. Is it possible to reactivate the link directly after being deactivated or do I have to wait a certain time? If i...
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  • Jay's avatar
    Jay
    2 years ago

    Hi sgw1, thanks for bringing this to our attention.

     

    Currently, it isn't possible to reactivate shared links immediately after their deactivation.

     

    For the first ban, it would take a full 24 hours before the links work again. For each subsequent ban, then the expiry of the ban would grow exponentially.

     

    If you have any further queries, feel free to message back.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi sgw1, thanks for bringing this to our attention.

 

Currently, it isn't possible to reactivate shared links immediately after their deactivation.

 

For the first ban, it would take a full 24 hours before the links work again. For each subsequent ban, then the expiry of the ban would grow exponentially.

 

If you have any further queries, feel free to message back.

sgw1's avatar
sgw1
New member | Level 2
2 years ago

Hi Jay, thanks for your reply. Is there a chance to check the acutal status of the daily traffic? My idea is to know before being banned that the traffic is high and reaching the limit is not for away.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    At this time, there isn't a way to track the amount of traffic on your account, or which shared links could be causing the ban.

    • sgw1's avatar
      sgw1
      New member | Level 2
      2 years ago

      Ok, thanks anyway.

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