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Forum Discussion
How do I permanently stop a huge sync?
I accidentally started an enormous sync to my iMac (10k + files urk) that I can't seem to stop. My only option appears to be to pause it. I don't want all this data to be sync'ed to my computer at ...
Nancy
Dropbox Staff
Dropbox StaffHi GadgetGrrl, and Happy New Year!
If you check the top part of your screen, where your clock settings are showing, can you see a small Dropbox icon? If yes, please click on it and then, hover over the syncing status showing at the bottom of the window.
Do you see an option to pause syncing there perhaps?
Let me know.
Hi Nancy - thanks for your quick response. Yes, I can see the pause option with the following choices - 30 minutes, one hour, tomorrow, or indefinitely.
Cheers
- Hannah
Hey GadgetGrrl, sorry to jump in here.
If you accidentally moved files into your Dropbox folder and you don't want them to sync to your Dropbox, you can just select and move them out of the Dropbox folder, to stop them from syncing.
Hi Hannah - this is a good suggestion and is one I have already tried. My problem is a sync happening in the other direction - from online DropBox onto my computer. Sadly, my sync still shows 10,000+ files trying to sync. I've also tried signing out and signing back into the desktop app after making changes to my folder sync preferences to omit those folders impacted by my silly mistake of doing a massive sync. I guess I'll just have to hang in there until it finishes. Annoying but a learned lesson for me.
Cheers and thanks.
GG I applaud you on your patience here, because you made it clear in your initial message you don't want to PAUSE, you want to STOP the action and yet no real resolution beside for 'wait it out' was provided. 🙃
I've just made a similar mistake, accidentally mis-clicked on a major folder on my Dropbox and suddenly 50 000 files are syncing in my Dropbox, I don't even know what I did, as it was a mis-click, but I can only assume the worst; that all my online only files are downloading to my PC for offline use and there's no way for me to cancel it. I now have to blanket 'make everything offline' just so I can begin the process of slowly re-adding the files that I did need on my PC for offline use.
How is it that Dropbox does not allow for a 'cancel that action' or 'clear sync queue' at this point?
