You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How to return all files to offline?
I was having sync troubles so to save hard drive space I went to App/Preferences/Manage and selected all to be online. According to the app “…saves hard drive space. Files will still appear on your computer…”. But now the list is empty, and I can't figure how to return them to offline.
Dropbox is not behaving according to your help files. All files sync but the online/offline/sync icons are not working, all files are either completely on my computer or not.
(Backup works ok, the files sync but are completely on my computer - but that's how Backup works.)
I have tried: Fresh install - restart - force quit in Activity Monitor - restarted Finder - no solution.
They're all on my computer now.
- But still no icons. Could be worse. Backing off to the earlier version made sync work. I'm on Mac Mojave, btw
Putting them back, the invisible (grey in this pic) .dropbox cache grew to 110ish MB, then settled back to 37.7 MB. Interesting (good).
- Walter
Dropbox Staff
Hey ReRe2 - thanks for the updates on this.
Can you please let me know if you're running any 3rd party apps that might be monitoring your files somehow or syncing and/or backing them up, apart from Dropbox? Have you granted Dropbox full disk access as outlined here and did you install it with admin privileges in the first place?
Yes, did the security thing, and I'm the only user.
I don't use any other sync apps. I use FreeFileSync to occasionally back up work files to GoogleDrive manually.
I did an advanced reinstall, but I realize I restarted after using the terminal commands, not before. Maybe I'll try it again (using the stable version, not the newest installer.)
You need a help page with all of the troubleshooting processes listed.
Well, after 10 days of trying, I took a day off, ate Christmas dinner, and found Dropbox to be magically working fine with sync icons on my Mojave computer! Whew.
Like my Dad used to say, "If you back into a buzzsaw, you'll never know what tooth took."
i.e. Can't really call specify the solution.
