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jerry1995's avatar
jerry1995
Explorer | Level 3
2 years ago
Solved

How to stop Dropbox creating folders for backup

For some time, every time I create a new file on my MacBook using Microsoft software that I save to my Dropbox, the computer automatically creates the file (e.g. a document) and a separate folder wit...
Create
desktop
Mac
  • Megan's avatar
    Megan
    2 years ago

    Hi TS13, can you also clarify the Dropbox version you're using on your end, just to ensure you're not using a Beta version?

     

    You can find this by locating your Dropbox icon on the menu bar, next to your WiFi and hovering your mouse there. 

     

    If you could also attach a few screenshots of an example duplicated folder, that'd be amazing, so that we can have a visual too. 

paulistathiago's avatar
paulistathiago
New member | Level 2
2 years ago

I had the same problem and I have not seem no solution here. I realized that the causes were the Microsoft Office settings. 

Step 1 - Go to Main and select Preferences
Step 2 - Select Save Botton that shows in pop-up preferences

Step 3 - Uncheck "Create a backup allways" checkbox (maybe the name is another, because I use a Portuguese Language and here is look like that.

 

And now this solve for me!!!

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