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jlmoore314's avatar
jlmoore314
Helpful | Level 5
2 years ago

How to upload files from google drive - stopped syncing in the middle and option disappeared

I was able to import files directly from Google Drive using the following directions (https://help.dropbox.com/create-upload/copy-from-google-drive), but at some point it stopped syncing (2000/8000 f...
Sync
Third Party Integrations
upload
Web
  • jlmoore314's avatar
    jlmoore314
    2 years ago

    I ended up finding a workaround by exporting my google account and directly uploading to dropbox. Thanks for checking.

jlmoore314's avatar
jlmoore314
Helpful | Level 5

Hi Nancy, Thanks for getting back to me! I still have the same issue with other web browsers. I'm remembering that I renamed the created folder Uploaded from Google Drive to something else while it was trying to import everything, which may have caused it to stop. Besides that, I don't remember any error messages. I got a notification that 0 out of ~6244 file(s) couldn't be uploaded to dropbox. 


Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey jlmoore314, sorry to jump in here, but I was wondering; is it possible that you were using another Dropbox account of yours (associated with a different email address) when the option disappeared?

  • jlmoore314's avatar
    jlmoore314
    Helpful | Level 5
    2 years ago

    I'm pretty sure no because half the uploaded files are in the proper folder on my personal dropbox account. The sync just didn't finish and now I can no longer sync. Maybe I am misunderstanding your question?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey jlmoore314, sorry for the late response; are you still having issues with this? 

      • jlmoore314's avatar
        jlmoore314
        Helpful | Level 5
        2 years ago

        I ended up finding a workaround by exporting my google account and directly uploading to dropbox. Thanks for checking.

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