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GlennEHolmes3's avatar
GlennEHolmes3
Explorer | Level 4
2 months ago

I’m having a problem with re-uploading my photos and videos from my iPhone

Hello! I’m currently having a problem: I had started uploading my Camera Roll, using the Camera Upload feature, on my iPhone. A little over 2,000 photos/videos had uploaded when I realized that the t...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II

If you look in the Camera Upload menu on the device you should see an option with when to upload from. If that is already 'All Photos' you will need to email support via www.dropbox.com/support and ask them to reset your camera uploads settings. 

GlennEHolmes3's avatar
GlennEHolmes3
Explorer | Level 4
2 months ago
Mark

Yupp, it already says, ‘All Photos, so I will try emailing support now! Thank you!!
  • GlennEHolmes3's avatar
    GlennEHolmes3
    Explorer | Level 4
    2 months ago
    Mark

    I do have to add that the previously uploaded and deleted photos/videos were all from different dates! It’s like the system chose, randomly, what to upload first.
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 months ago
      GlennEHolmes3 wrote:
      Mark

      I do have to add that the previously uploaded and deleted photos/videos were all from different dates! It’s like the system chose, randomly, what to upload first.

      It used to do size order if I remember rightly.... not sure it still does... but the idea being that when it was finished (subject to quota etc.) everything was there 🙂

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