You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

vadalus's avatar
vadalus
Explorer | Level 3
2 years ago

I cannot create a folder. I get the same message whether on a browser or phone app...

as per the title...

 

what i did do is move a very large directory in the same structure -- which is now finished (i think!)

 

Is there any way to monitor a large move process (this one took around an hour -- all server side) as it would make sense that i cannot update things while it is still running a large operation. is there any feedback i can monitor?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi vadalus, happy Monday! 

     

    Can you clarify, the platform you're using when you try to create the folder? Do you use our website, desktop app, or mobile app? 

     

    You also mentioned that you moved a large directory, and now you want to see its process. Can you let me know again, which platform you used in order to achieve that?

     

    Let me know more! 

    • vadalus's avatar
      vadalus
      Explorer | Level 3
      I was using the website all time.

      The issue resolved itself but it would still be good to know if there is a ‘progress meter’ somewhere for longer running tasks.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!