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Forum Discussion
I can't open/edit/upload files inside my desktop app
hey there,
I've been having a lot of sync issues with the desktop app lately. I have had to restart the computer to the point of having to reinstall the app to get a good sync process on my compute...
Rich
Super User II
Super User IIOnce I see the previous message indicating that all files are synced on my computer
Just to be clear, that doesn't mean all files are synced on your computer. It simply means that all syncing is complete and your files are up to date. If you have any files set to Online-only, they're not on your computer even though you'll see them in the Dropbox folder.
But when I try to open a file within the Dropbox desktop app, it still doesn’t work.
Are the files marked as available offline so they're stored locally? Right-click one of the files you're having a problem with and see if there's an option that says Make available offline. If it's there, click it and wait a moment for the file to sync, then try opening it.
