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mcastellanos-smedleys's avatar
mcastellanos-smedleys
New member | Level 2
8 days ago

I can't open/edit/upload files inside my desktop app

hey there, I've been having a lot of sync issues with the desktop app lately. I have had to restart the computer to the point of having to reinstall the app to get a good sync process on my compute...
Desktop
Sync
upload
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Thanks for the info. If you quit the Dropbox desktop application entirely and then open the file from within the Dropbox folder, do you get the same behavior?

mcastellanos-smedleys's avatar
mcastellanos-smedleys
New member | Level 2
7 days ago

The behavior is the same only with files that have the Online-Only option activated. This option is meant to save space on my computer and download the files when needed. However, when the app is running, I can't open, edit, download, or upload any files.

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