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I can't paste the screenshots I capture on Windows
For some reason I cannot pate the screenshots after I press "Print Screen". I have dropbox on my pc set to copy link when image is ready and then there is a pop up on the bottom right when I take a picture and it says "press ctrl+v to copy" BUT IT DOESN'T work at all!
RyanFromDropboxDropbox Product Manager
Hi, psychomaniac189 -- Thanks for flagging this! I'm on the Product Management team here at Dropbox, and I'd love to better understand the issue you're having.
If I'm following correctly, it sounds like you've set your Screenshot settings (in Preferences) to "Copy Link," but when you take a screenshot, you're not able to paste the link.
I notice you said "press ctrl+v to copy." When that pop-up appears, it should copy the link automatically -- and you should be able to use CRTL + V to paste it (vs. copy it).
If you take a screenshot and then immediately use CRTL + V to try and paste it somewhere, does that work for you? Or does it still not paste anything?
Cheers,
Ryan
it does absolutely NOTHING
You are disgusting for adding the intrusive popup which only has one way of being removed, and that's if I don't save screenshots to Dropbox. You have a lot to answer for, and there needs to be a way to stop it. I want to take screenshots without interruption! INSTEAD, I must close your stupid popup. Dropbox screenshots have been great up until now. FIX IT.
- RyanFromDropbox
Hi, L_ -- Thanks for the feedback.
I completely agree: not being able to explicitly disable this pop-up is frustrating.
Our team is actively working on a fix for this, so that you can easily disable it with a dedicated setting -- stay tuned for that.
I'd also like to note that, currently, this pop-up is only in our "beta" version of the app. You'll know you're on beta if the middle number of your app version is "3" (e.g., 216.3.4255).
If you'd like to switch to the "stable" version of the Dropbox app (with less experimental features), you can download it here.
Either way, your feedback is totally heard, and we're working to fix it.
Cheers,
Ryan
here is a video of dropbox epic faiing https://youtu.be/XNJvMna8NnY
- Hannah
Dropbox Staff
Hey psychomaniac189, it might sound unimportant, but have you restarted your device since this started happening?
Yes I have. I even installed it again.
- RyanFromDropbox
psychomaniac189 - Thanks for sharing this video -- super helpful.
I'm passing this issue over to our team, so they can dig into it.
Can you confirm: when you're attempting to paste the link, where are you pasting it? Are you selecting a text field/box?
Cheers,
Ryan
- RyanFromDropbox
Also, I want to note that, currently, this pop-up experience is only in our "beta" version of the app. You'll know you're on beta if the middle number of your app version is "3" (e.g., 216.3.4255).
If you'd like to switch to the "stable" version of the Dropbox app (with less experimental features), you can download it here.
THIS DOES NOT WORK!!!!!!!!!!!!!!!!!!! I'VE UNINSTALLED AND REINSTALLED VIA THAT LINK YOU SENT AND EACH F**KING TIME IT INSTALLS A VERSION WITH A .3!!!!!!!!!!!!!!!!!
You're better off setting the default action to copy the image, like normal PrintScreen does, so you can immediately paste. It also looks like you're rushing and not ensuring you have focus in something you can paste in, like Paint.Net which I just tested for you. Open that or fbMessenger or Skype or MSPaint or anything that can paste an image, make sure it's focussed, the Ctrl+V. -- The real problem here is that they've recently added that intrusive popup and now it's impossible to take quick successive screenshots, because taking an immediate second one snaps the small popup. This mistake should be removed, since it cannot be removed in Notification settings.
I don't think you know what you are talking about cuz it dont work! I've done what you said. If I didn't I wouldn't have been here!!!!!!!!!!!!!!
did you not watch the yt video I posted? ofc not!
I uninstalled and reinstalled the app and it still don't work!
I am with psychomaniac189 here
I use the printscreen function A LOT in my work, and I usually PASTE what I printscreened to the instant messaging channel/group/work community I am at.
It has been a few days that I am UNABLE to PASTE the images I printscreened. IT SIMPLY DOES NOT WORK. it only saves to dropbox, but does not show in clipboard. period.
PLEASE FIX THIS.if this is too hard to understand, then you have more problem than just a NEW BUG.
- RyanFromDropbox
Hi, vsh81 -- Thanks for flagging this. Our team is looking into this issue.
Can you confirm what operating system you're on?
Also, are there any programs that you can paste into, or is this happening across all the programs you try to paste into?
Cheers,
Ryan
