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mkrabach's avatar
mkrabach
New member | Level 1
5 days ago

I can't see the files uploaded by a client.

We shared a dropbox link with a client to upload several files.  She did so, and she can see them on her end, but we see nothing on our end.  What can we do to fix this?
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 days ago

Hey mkrabach, thanks for posting on the forum today. 

Can you clarify what type of Dropbox link you sent her exactly? 

Did you open a file request or did you share an entire folder with her own Dropbox account? 

Give me a nudge, when you have more info.

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