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Forum Discussion
I have problems with the quality of scanned documents
Hello, I have problems with the quality of scanned documents. How to set the resolution when scanning? The size of the saved scans is only 100kB, it is not visible
Hi all,
I use Dropbox for work to upload onto a shared drive which is linked with our company IT system and the scans are automatically inputted in the booking they are scanned for.
I recently (in the last 2 to 3 weeks), have had an issue with scan quality. The quality of the scans has randomly become very pixilated and low quality. This was never an issue before!
How can I fix this and revert back to high quality uploads?
Side note: I have tried the following;
- revert to a previous version of Dropbox via APK download
- reinstalled the app
- cleared data & cache
- tried on 3 alternate devices
It seems to be an android issue, however other colleagues of mine use androids as work phones and their uploads are fine. Mine were crystal clear on my Z Flip 3 up until about two weeks ago!
Any help would be amazing!!!
I use Dropbox for work to upload onto a shared drive which is linked with our company IT system and the scans are automatically inputted in the booking they are scanned for.
I recently (in the last 2 to 3 weeks), have had an issue with scan quality. The quality of the scans has randomly become very pixilated and low quality. This was never an issue before!
How can I fix this and revert back to high quality uploads?
Side note: I have tried the following;
- revert to a previous version of Dropbox via APK download
- reinstalled the app
- cleared data & cache
- tried on 3 alternate devices
It seems to be an android issue, however other colleagues of mine use androids as work phones and their uploads are fine. Mine were crystal clear on my Z Flip 3 up until about two weeks ago!
Any help would be amazing!!!
