You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Chrille
3 months agoExplorer | Level 3
I made my folders online-only, but they still appear downloaded on my computer.
Hi!
I have selected to folders to be only online.
But when checking the files again I still that they are still downloaded to my computer in the dropbox folder.
How can I change this?
DBoxTips
Experienced | Level 12
Hello Chrille,
When you make a folder online-only from the Dropbox context menu it makes the contents of the files in those folders to be online-only, but placeholders for them still appear in the Dropbox folder on your computer, just like you experienced.
Was your expectation that by making the folder online-only the files would no longer show up in the Dropbox folder? If so, you can achieve that using the Selective Sync feature of the Dropbox desktop app. To find the selective sync settings, open Dropbox preferences and go to the Sync section.
In there you can uncheck the folders that you want to keep online, but not be downloaded to the Dropbox folder on your computer.
Hope this helps,
Andrew (DBoxTips)
I am an individual contributor to the Dropbox Community forums, not affiliated with Dropbox. All opinions expressed here are my own.
Chrille
2 months agoExplorer | Level 3
Hi!
I know that the folders will continue to be in finder in my MacBook although I made the files online only. But when I check storage of my computer the total free GB on my hardrive has not changed even though my Dropbox folder is several GB,s.
I do not have that menu alternative that you suggest. Last week I found what you are suggesting but on another place when logged into my dropbox account. But it did not help because the folders and files is still saved on my hard drive.
Regards Christian
- Nancy2 months agoDropbox Staff
Hey Christian! If you check the top right corner of your Mac computer, can you see a small Dropbox icon? If yes, I'd like to know the syncing status and app version you see.
Also, if you right-click on the Dropbox files in your Finder now, do you see any other Dropbox options or nothing shows at all?
You can also attach a screenshot here by clicking on the following button:
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!