We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

dapike's avatar
dapike
Helpful | Level 5
4 months ago

I see an unwanted double dot in the filename, after uploading to Dropbox on my iPhone.

I use my iPhone to take photos and then upload them to a dropbox folder in jpg format.  Dropbox names the jpg with the timestamp of the photo, which I like.  What I don't like is that it inserts too many dots.  For example, and notice the double dot before "jpg":

 

Photo 2024-08-06, 5 57 02 p.m..jpg

 

Dropbox has done this for a long while now.  I haven't liked it, but I've been able to cope with it.  However, new today, the "space" right before the "p.m..jpg" isn't actually a space, but now appears to be ASCII character 255.  This is now causing too much grief.

 

How do I get Dropbox to only use a single dot before the jpg?  (and maybe also no dot between p and m)?  Also, how do I get a real space before the pm?

  • This is now fixed in the 392 release if you could try that please

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey dapike - thanks for bringing this to our attention.


    Can you please clarify your device's exact OS version, and the version of the Dropbox mobile app?

     

    Also, can you confirm if you're manually uploading those files or if you're using the automatic camera uploads feature? 

     

    Any additional information or screenshots are more than welcome!

    • dapike's avatar
      dapike
      Helpful | Level 5

      iPhone 14 with iOS 17.5.1

       

      Dropbox app version 388.5

       

      I go into the app, then select a folder, tap "Upload", pick a photo (or several), tap "Add", leave the "Save as JPG" option as is, and tap "Upload"

       

      Once the upload file has synced to my laptop (Windows 10, Dropbox 204.4.5420) it has the filename as noted.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        dapike wrote:

        Once the upload file has synced to my laptop (Windows 10, Dropbox 204.4.5420) it has the filename as noted.


        I'm not able to reproduce this, though I'm on iOS 17.6 and Dropbox 390.1.2 (a beta release). When the file is uploaded, the time is listed as PM, and not p.m. which is where your extra dot is coming from.

         

         

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!