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john601's avatar
john601
New member | Level 2
2 days ago

I try to create a transfer from my desktop app, but it gets stuck at 0%.

I have not Ben able to create a transfer on my pc running windows 11 for months. When I right click on the folder then click send copy the create transfer window pops up as usual but when I click it the Dropbox logo just spins and spins and the progress stays at 0%. I am a photographer and this is how I send my photos. I can't get any response from Dropbox and renewal is coming up on 12.22.24 and needless to say if I can't get this resolved I will not be renewing.  I know I'm just one little customer and won't make a bit of difference to Dropbox but I won't throw away my money on a product I can't use or a business or service with 0 support!

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Have you logged tickets for it? 

    What are those ticket numbers?

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