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error415's avatar
error415
New member | Level 2
3 years ago

I worked on and synced a file and it synced as 0 bytes

I was working on a R script. The moment I saved the file and quit RStudio, the script file which is synced in a dropbox folder is turned to a 0 byte file. When I tried to open the file from dropbox w...
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  • Mark's avatar
    Mark
    3 years ago

    Are you on a Mac by any chance?

     

    Mac's create 0 byte files which are then populated with data as they are 'saved'. It sounds like Dropbox has saved the 0byte file that was created at the start of the save but then its not sync'd correctly due to the error given - which my guess is because Dropbox then locked that file while it sync'd. Thats almost certainly why its not saved updates as well during day unless you are over quota and so syncing isnt working. 

     

    Unfortunately if its not saved locally (to the folder) or available as a recovered file when you open the software its not saved and so not recoverable. It wont be in recycle bin etc. unless you actually moved it there. 

     

    www.dropbox.com/events will show you what has sync'd to the system. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Are you on a Mac by any chance?

 

Mac's create 0 byte files which are then populated with data as they are 'saved'. It sounds like Dropbox has saved the 0byte file that was created at the start of the save but then its not sync'd correctly due to the error given - which my guess is because Dropbox then locked that file while it sync'd. Thats almost certainly why its not saved updates as well during day unless you are over quota and so syncing isnt working. 

 

Unfortunately if its not saved locally (to the folder) or available as a recovered file when you open the software its not saved and so not recoverable. It wont be in recycle bin etc. unless you actually moved it there. 

 

www.dropbox.com/events will show you what has sync'd to the system. 

gafap's avatar
gafap
New member | Level 2
2 years ago

Hi, 

I have the same issue with Rstudio files. If I leava Rstudio opened, I can sse the script. However, if I close it, and try to open it in another PC with my dropbox, the file opens as empty...and it says 0kb. 

 

I don't see a solution on the thread, although its marked as solved? what should we do?

 

thanks, 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi gafap, thanks for posting here today! 

     

    Have you checked some of the troubleshooting steps that we offered throughout this thread? 

     

    Could you please clarify how you save the file in Dropbox when you are finished editing, and the version of the app that you're using? 

     

    Keep me posted!

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