Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
I'm sharing a file via link, but it forces users to install the Dropbox app.
Been using DropBox for a few years without issue.
Now when I share a link … users complain that they can’t access the file and instead get page to download DropBox.
For one off file sharing I...
I don't know - just had people say they could not view file as it required Dropbox install and they did not want to add software. I'll ask.
Previoulsy file would appear as an icon in FB or messenger - now it's a link to install s/w
How do I get back to sharing as a icon of the file ?
- Nancy
Dropbox Staff
sargan, did you ask the users and they said there’s no option to continue with downloading only?
In this case, I’d like a screenshot of what they see exactly on their end, so that I can check this further.
No reply yet.
Previously file would load into FB as an icon ... it's not doing that. People don't like clicking in links unless they know whats there - how do I get back to sharing as an icon ?
