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Forum Discussion
Dropbox installer downloading too slowly
For few days, dropbox was too slow in syncing files, so I thought of reinstalling my dropbox app on the desktop.
I have 500MB download bandwidth and windows OS. I uninstalled by going to Apps and ..., selecting uninstall.
Now, I installed DropboxInstaller.exe and try to Open, allow it to change my hard-drive. But then, it makes no progress in 3 hours.
Other software installers are downloading fine on my system. Can you please help me.
Hi SparshMittal, welcome to our Community!
Have you tried rebooting your device?
Also, if I were you, I'd try to download the app using the offline installer from this link.
Can you give this one a go, and let me know of the results? Thanks!
- Megan
Dropbox Staff
Hi SparshMittal, welcome to our Community!
Have you tried rebooting your device?
Also, if I were you, I'd try to download the app using the offline installer from this link.
Can you give this one a go, and let me know of the results? Thanks!
I tried downloading offline installer (64bit) and even that download is too slow (<5KB and failing).
I guess, today, there may be some download/bandwidth issue at your end.
I will try tomorrow and update you.
- Megan
Hi SparshMittal, our status page reports that all our platforms are operational at the moment.
Do you have a different WiFi connection, that you could try just so we can rule that possibility out? Also is it possible that you have an antivirus or other type of security program blocking Dropbox from connecting to our servers?
Can you try to temporarily disable any, to see if the behavior changes?
If you could give it another go, and update me that'd be amazing, thanks!
