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andr3i's avatar
andr3i
Explorer | Level 4
9 days ago

I'm still unable to share my files, even though 24h have passed.

Hello, I believe I got banned for trying to share a link with contained a malware, as per dropbox. The was not really infected nor had a malware, but based on the articled I have read, I understood...
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  • Nancy's avatar
    Nancy
    9 days ago

    Thanks for all the screenshots, andr3i! Can you test this via a different browser as well and let me know if the same issue still persists? 

andr3i's avatar
andr3i
Explorer | Level 4
Here it is from the phone
andr3i's avatar
andr3i
Explorer | Level 4
9 days ago

 

 

  • andr3i's avatar
    andr3i
    Explorer | Level 4
    9 days ago

     

    • andr3i's avatar
      andr3i
      Explorer | Level 4
      9 days ago
      Seems that the message from the laptop is that I am still a banned user. How can I get unbanned, as it's more then 24 hours.
      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        9 days ago

        Thanks for all the screenshots, andr3i! Can you test this via a different browser as well and let me know if the same issue still persists? 

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