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andr3i's avatar
andr3i
Explorer | Level 4
20 days ago

I'm still unable to share my files, even though 24h have passed.

Hello, I believe I got banned for trying to share a link with contained a malware, as per dropbox. The was not really infected nor had a malware, but based on the articled I have read, I understood...
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  • Nancy's avatar
    Nancy
    20 days ago

    Thanks for all the screenshots, andr3i! Can you test this via a different browser as well and let me know if the same issue still persists? 

andr3i's avatar
andr3i
Explorer | Level 4
Seems that the message from the laptop is that I am still a banned user. How can I get unbanned, as it's more then 24 hours.
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
20 days ago

Thanks for all the screenshots, andr3i! Can you test this via a different browser as well and let me know if the same issue still persists? 

  • andr3i's avatar
    andr3i
    Explorer | Level 4
    20 days ago

    Thank you very much. Everything is ok now.

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