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Forum Discussion
Dan Laferriere
2 months agoHelpful | Level 6
I've set passwords for my shared links, but non team members don't get asked for one.
I have set passwords on folders I need to share with people who are not team members. (added a password to editing dan viewing links and saved it)
When I test this it by sending the link to an emai...
- 2 months ago
I figured it out. The folders were set to share with Team Members. I changed the Who has access to "Anyone with link".
I'm still perplexed about how the other user had access through the link and then got the error message. I changed that folder to "anyone with link" and it works.
Megan
Dropbox Staff
Hey Dan Laferriere, thanks for posting here!
You mentioned that when you use an incognito tab on your browser, and paste the link there you get a generic Dropbox URL.
Would you be able to send me a screenshot?
Have you also tried clearing your browser's cache, by any chance?
Dan Laferriere
2 months agoHelpful | Level 6
I'm assuming you want a screen shot of the page I get InPrivate mode.
This is with new user account on the computer, so it seems like the cache should the clear.
- Rich2 months agoSuper User II
Dan Laferriere wrote:
I'm assuming you want a screen shot of the page I get InPrivate mode.
It looks like you're pasting it into the search field of the Bing search engine, and not the address bar at the top of the window.
- Dan Laferriere2 months agoHelpful | Level 6
I tried pasting the link into the address bar. I get a prompt to enter the password. I enter it and get the error message. I cleared the cache and tried a link without a password, and I get the same error message.
I have another user who had a link that worked before and now does not work.
- Dan Laferriere2 months agoHelpful | Level 6
I figured it out. The folders were set to share with Team Members. I changed the Who has access to "Anyone with link".
I'm still perplexed about how the other user had access through the link and then got the error message. I changed that folder to "anyone with link" and it works.
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