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Forum Discussion
AnnieX
2 years agoExplorer | Level 3
People with password sharing option disappeared?
I have been using Dropbox Plus for years and I no longer have the option to share folders with passwords. I do not know if something is wrong with my program right now, or if this is yet another new change to Dropbox this summer. If this is a change, I am very disappointed. I'm here hoping for a solution or at least an explanation. Password protected folders are how I share exclusive content for my business. I've been doing it this way for years, and would like to have it back. I am not interested in figuring out whatever Vault is.
In case this is something wrong on my end, when I select the 'Share...' option and go to link settings, this is what pops up:
https://dl.dropbox.com/s/f5v7hh4eg9feowu/Screenshot%202023-09-02%20at%205.55.22%20PM.png
I really hope this is a temporary issue.
If you already shared this file with the user via email, or if they already joined the folder, then they already have access and do not need to enter password. This is slightly different than how the previous link password worked, but it does protect your content the same way since anyone who does not already have access will still need to enter the password.
- MarkSuper User II
- AnnieXExplorer | Level 3
Yes. Several times. I tried it with several folders. None of them worked.
Is the only way to do it on dropbox.com or the mobile version now?? It was working fine on the desktop version. Please bring that back.
- lisadbxDropbox Engineer
Thanks for reporting the issue. This is not expected and we are working on a fix. In the meantime, you can use the dropbox.com website or mobile app to set password.
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