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drum365's avatar
drum365
Helpful | Level 6
2 months ago
Solved

link generates error (400), but copy-paste works

I have sent an email containing a view-only link to a folder that I own. When a recipient clicks the link, they get error (400) but if they copy and paste the link into their browser, the link takes ...
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  • drum365's avatar
    drum365
    2 months ago

    I think I figured out the problem - I'm trying to send the link through Meetup.com messaging, and looking at the link, it's munging the link.

    Thanks for your quick reply!

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

The email client is doing something dodgy to the link - possibly breaking it across multiple lines in this case. 

As you can get the link to work on a copy/paste the link is active its just the code behind it that is, well, dodgy! 

If it happens again next time try sending the emails to Support via www.dropbox.com/support but I'd say its an issue with there email software :)

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