We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Ian_PP-24's avatar
Ian_PP-24
New member | Level 2
6 months ago

Max upload reached while trying to send to a user with the Plus package.

Hi, I am currently on the free 2gb option. My client has the Plus Package. I am trying to copy a few GB of information to them however it restricts me to 2gb.

Is there a way for my client on the Plus Package to allow me to send files over 2GB. I might need upwards of 20GB to be sent.

Please advise if this is a setting on their side or if an upgrade is needed on my side?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!