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phschutz's avatar
phschutz
New member | Level 2
9 years ago

Moving dropbox sync folder location

When moving the location of my Drpbox sync folders from one drive to another, I get the following error message: "Couldn't move junction point: C:\Users\.....\Dropbox\.drpbox.cache\...\placeholder.av...
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murrij's avatar
murrij
New member | Level 2
9 years ago

This a bug in Dropbox that I'm hoping they're aware of and working on. It has to do either with moving a Dropbox folder from an SSD to a regular hard drive or it's a bug in Dropbox and Windows 10 Anniversary edition. 

The fix (Use at your own risk!!!):

1. Pause syncing from the Dropbox settings. 

2. Delete the whole dropbox.cache folder.

3. Do the move process as detailed here https://www.dropbox.com/en/help/89

4. Resume syncing.

Dropbox is then going to work real hard reindexing everything (you deleted it's cache and other working files after all). Once it's done then you're golden.

Hopefully this helps.

--murrin @infosec208

p.s. If someone has access to Dropbox support then please report it. This needs to be fixed.

 

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