You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
katie63
29 days agoExplorer | Level 3
My desktop app isn't syncing today.
Dropbox was syncing automatically yesterday. Today, it is not. I do not see an option to "refresh". As usual, the help instructions don't work because the options don't exist. https://help.dropb...
Megan
Dropbox Staff
Hey katie63, let's jump right into this!
Would you mind clarifying your current OS, along with the Dropbox version you're using?
Also, from the Help Center article you provided above, can you check the app's current syncing status, and let me know more?
Keep me posted, and we'll take it from there!
katie63
29 days agoExplorer | Level 3
Windows 10 Pro
Dropbox v 210.4.4854
This does not make sense; from the Help Center article you provided above, can you check the app's current syncing status
Dropbox is still not syncing automatically with my desktop folder
- Megan29 days agoDropbox Staff
Hey katie63, thanks for the info!
Do you see a little Dropbox icon next to your WiFi on your task bar? If so, would you mind hovering your mouse there and letting me know the app's status right now?
Also, we have a new stable build out at the moment. Can you update your app, and let me know how it goes?- katie6329 days agoExplorer | Level 3
Thanks, but there is no Dropbox icon on the taskbar.
Is the Share Build a beta? Hesitant to download any version with more bugs than I have now.- Mark29 days agoSuper User II
katie63 wrote:
Thanks, but there is no Dropbox icon on the taskbar.
Dropbox isnt running then and as such cannot sync - because the app is closed 🙂
Either reopen it or reinstall via www.dropbox.com/downloading
- katie6329 days agoExplorer | Level 3
Also, the link for Stable Build didn't have an app to download. It was just a page of community rules.
It was syncing 12 hours ago. I don't think I need a new app. - Megan29 days agoDropbox Staff
Hey katie63, whoops sorry for this!
I reinstated the link in my previous response. You should be able to click there, and find our latest stable version.
If you're not able to locate your little Dropbox icon, then you'd need to reinstall the app. Don't worry though!
That won't sync your files anew. It'll simply re-establish the connection of our app.
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