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czathey's avatar
czathey
New member | Level 1
2 months ago

My desktop app's stuck indexing files after rebooting my computer.

I had to reboot my computer and since I have restarted it, my files will not sync. Status shows either a red X or pending. I have tried to log out and log back in, reinstall the desktop to no avail. ...
desktop
sync
czathey's avatar
czathey
New member | Level 1
2 months ago

I do have four folders with the green checkmark now so I am hoping this is progress!

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

That’s definitely good to hear! It seems like it’s making progress indeed; due to the number of the files it’s taking a bit longer, but you should be good. 

If it gets stuck somewhere though, and you need further help, feel free to ping me.

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