Forum Discussion

indub's avatar
indub
New member | Level 1
4 days ago

My GarageBand project files keep getting deleted/renamed when adding them to Dropbox.

Dropbox stores the garageband projects as packages (.pkgf) instead of .band files, which so far doesn't seem to cause any problems.  Is garageband just renaming them to a generic format or is it actu...
iOS
Third Party Integrations
upload
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 days ago

Hey indub, thanks for posting on our forum today. 

You can read more about Dropbox and package files in our Help Center article here.

Now, as for the files disappearing or being renamed, can you please describe to me the exact steps that you’re taking to add them to your Dropbox account? 

When the file disappears, where can you locate it exactly on your Dropbox account after that? Any relevant screenshots you can send over will be much appreciated.

Let me know once you have more info.

indub's avatar
indub
New member | Level 1
3 days ago

Hi!

While in garageband iOS app, I copy the project from my iphone folder and then paste into my dropbox folder.  The disappearing/greyed out issue only seems to occur if the file has a similar name.  For example, if dropbox already has a file named 'Track 1', if I copy/paste a new file named 'Track 1 2', the issue occurs.

I could avoid this by just creating my garageband projects in dropbox, but I'm still hesitant to do that in case the .pkgf files corrupt.  For now I'm still beginning projects in my phone and copying into dropbox for backups.

Thanks

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 days ago

    Hey indub, are you performing these actions through the Files app?

    If you go to your Dropbox account online, are you able to see the files that are giving you the issue?

    • indub's avatar
      indub
      New member | Level 1
      3 days ago

      Through the garageband iOS app.

      Sometimes the files disappear completely.  Other times the files are greyed out, not accessible, until I go into dropbox and rename them.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 days ago

        Thanks for that, indub.

        Have you tried reaching out to the GarageBand's support team for more info on this?

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