My Mac desktop app no longer syncs to my Dropbox account online.

Hi Andy,

Thanks for the context - just to summarize what I'm hearing, it seems like Dropbox sync-ing is operating fine but the problem is that the account active on your wife's laptop isn't the account she has the Plus subscription in, and when you tried to log out and log back in, you got logged back into this account.

Let's call Plus account as your main account where you want files stored and synced.

Let's call Basic account as the second account you are currently logged into.

If you're confident there's nothing in the Plus account, I'd recommend doing the following to get the data in the right account syncing back.

1. Signing into the Dropbox app redirects you to a web browser - you might be logged into the Basic account in the browser. Go to dropbox.com on your browser and log out from the basic account there. Then login in there using the Plus account - once logged in you can confirm which account this is.

2. Go to the Dropbox app on your laptop and logout (Click the menubar icon for Dropbox -> Click on the profile icon in the top right -> Preferences -> Accounts -> Logout).

3. Now click login to go through the login flow and ensure you log in using the Plus account here. This should setup Dropbox account as syncing again.

4. Go to the folder(s) that you want synced to your account, and move those over into the Dropbox folder. You can click on the Dropbox Menubar/Tray icon and click the folder icon to open the actual folder for your Dropbox folder. 
5. You can drag this folder to the saved favorites in Finder to have a quick link.