You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
acej
2 years agoCollaborator | Level 9
New Dropbox is killing me
Hello,
Is there any support available from Dropbox here or anywhere? Strange to have such a massive app and no support provided..
In any case I'd appreciate any help from anyone. My Dropbox has...
Klint
2 years agoExplorer | Level 4
Couldn't agree more. Although I've always found Dropbox problematic, it's now reached the point where I have to find an alternative. There are so many things wrong I don't know where to start!
1) Dropbox BackUp seems to be entirely separate from the rest of dropbox which is confusing and pointless.
2) As a secure store of data, dropbox is no longer reliable, since I never know if it's actually working or not.
3) I copy data in Mac Finder to the dropbox folder, and the files appear there, but check in dropbox online and they're not there.
4) I copied a 2 Tbs of photos to the backup application 2 weeks ago, which then appeared to delete them from my original external drive!! I have other backups fortunately, but then they've miraculously re-appeared. So did dropbox lock the drive somehow making them appear deleted?
Basically it's unreliable, extremely confusing, and now tries to be too sophisticated while not allowing the basics to work.
Time to leave.
- acej2 years agoCollaborator | Level 9
I found a kind of solution. From another thread the recommendation was to sign out (not just Quit) from Dropbox and sign back in - to stop the syncing of 300+ files that wouldn't stop. Another problem I was having. So I did that on both of my computers, and they reinstalled the OLD Dropbox which is so much better that the awful NEW version they are so heavily pushing. The only/major problem that I lost some files and had to resort from an old folder because the reinstall reverted back to the version of the files/folders that were in use back when I "updated" to the latest version. The new version is really awful, buggy and ridiculously terrible. So happy I'm back on the old version so I can see my folders/locations easily. Knowing that, Dropbox will probably eventually force us all to "upgrade". Does anyone know any alternatives besides Google docs?
- ReRe D.2 years agoHelpful | Level 5
I've been using iDrive. Of course Google Docs has it's own doc format so that might be a problem, but I can't speak to that. Google Drive quit working with my Mojave Mac so I'm searching, too.
Dropbox used to be good, but now - nope.
Where can i download the old version?
- acej2 years agoCollaborator | Level 9I just signed out, and signed back in. It may help to delete Dropbox before reinstalling.
- JRankine2 years agoExplorer | Level 4
Look into Microsoft OneDrive. I use both Dropbox and OneDrive.
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