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Forum Discussion
new folder option not appearing
i cant create new folders beacuse the option is not there any more on the website... i use a macbook pro does anyone knows whats going on???
Go figure. I enlarged the window and the New Folder option magically appeared.
Thanks, everyone, for your help and suggestions.
Syd
sydnewell wrote:
The last suggestion did not help. I don't have any folders selected and I still am not seeiing the New Folder option.
Hello, sydnewell (and albufeirasurfsu)...
Please post a screenshot or two so we can see first-hand what you're viewing (minus any sensitive information).
Thank you.
Go figure. I enlarged the window and the New Folder option magically appeared.
Thanks, everyone, for your help and suggestions.
Syd
sydnewell wrote:
Go figure. I enlarged the window and the New Folder option magically appeared.
Thanks, everyone, for your help and suggestions.
Syd
Hello, sydnewell...
I'm glad that you found out why the "New Folder" option wasn't originally in-view on your device.
It's always best to maximize your browser window so that you can view a website's complete contents.
Thank you for posting what solved your particular problem :white_check_mark:
This didn't work for me. I have one dropbox account where it is fine and another where it isn't.
Help!
- Jay
Dropbox Staff
Hi craiglandarchLA, the website has changed since that image, now there should be an ellipsis on the right when you click the folder, like so:
From there, you can download the folder to your machine. Hope this helps!
Hey Jay,
Thanks for responding. Yes I see that dropdown menu, however; there still isn't a 'create new folder' option. Can we only upload folders? If so that would seem very very strange.
Thank you for your help.
