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Forum Discussion
RamblinMan
2 months agoNew member | Level 1
No longer see syncing check marks on Mac when using the Dropbox desktop app
Hoping someone can give me some guidance. I was running dropbox on an older Mac with no problem.
I recently purchased a new Mac M4 and migrated all of my files over to this Mac that is running Seq...
- 2 months ago
Gotcha RamblinMan!
If you could also try one more step, which is an advanced reinstall that'd be great. If this doesn't work either, I'll be happy to open up a ticket on my end for you.
Let me know!
Walter
Dropbox Staff
Hi RamblinMan - sorry to hear you're having issues with this.
Can you please clarify your device's exact OS version and the status and version of the Dropbox desktop app as shown in your menu bar?
Are you using any other 3rd party apps that might be monitoring, syncing or backing up the files inside your Dropbox Folder?
A screenshot of what you see would also help!
RamblinMan
2 months agoNew member | Level 1
Thanks for the response.
Running Sequoia 15.1.1
From the menu bar, Dropbox 213.4.4597. Says Up To Date. Also says all files are up to date. For what it's worth, each time I quit and re-start dropbox, there is a small activity icon in the menu bar for like 7 to 10 seconds, then it disappears. No other check marks or status symbols anywhere.
On the 3rd party apps, I do use an online backup system (BackBlaze) that I have used for many years alongside Dropbox. I tried to check if dropbox was excluded from back blaze and I do not see how to exclude that entire folder. Still playing around with it. Can't think of any other apps that would be involved. I don't have many apps installed in general outside the typical Apple apps.
I will work on a pic separately but I basically have two folders with no icons.
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