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Forum Discussion

CKipshoven's avatar
CKipshoven
Explorer | Level 3
9 months ago

No synching from Finder (Mac) To Dropbox online or app

Hi guys   I hope you can help me out. I have two Dropbox Accounts, one from work and one private. I have both accounts synched to my mac, so I can access both accounts from my Mac through the Find...
Desktop
Dropbox Basic
Mobile
Sync
Web
  • Jay's avatar
    Jay
    9 months ago

    Do you have 3 or more devices connected on your personal account? This could be the reason why you can't add another device to the account.

CKipshoven's avatar
CKipshoven
Explorer | Level 3

Nope - I am not sure, but it might be, that the syncing stopped when I got my new computer. I installed everything and in regards to when my last items where sync on the private account, it must have been around that time. Could that be a problem?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Do you have 3 or more devices connected on your personal account? This could be the reason why you can't add another device to the account.

  • CKipshoven's avatar
    CKipshoven
    Explorer | Level 3
    9 months ago

    Yes - I guess that has been the problem 🙂 I deleted all the old devices and now we are syncing properly on all devices 🙂 Thank you for your help, Jay!

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Glad to hear you were able to resolve this issue when connecting your new device!

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