You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

davelgil's avatar
davelgil
Explorer | Level 4
2 years ago

Not seeing "make online only" upon right-click on windows

Hello! I've been using dropbox for over 10 years with no issues, but recently the "make online only" and the "view locally" options seems to have completely disappeared? The expected behavior is to r...
Desktop
GUI
Sync
Windows
  • Jay's avatar
    Jay
    2 years ago

    One possible reason for the missing context menu items is that the app wasn't installed with admin privileges. 

     

    Could you download the latest version for Windows from here, and then follow these steps to install it as an admin

epic3ntre's avatar
epic3ntre
Helpful | Level 5
7 months ago

I've just upgraded my plan to Dropbox for Business and on my Windows 10 laptops the Explorer options to selectively sync specific files has disappeared. This isn't a problem on my Windows 11 laptop. I've tried to apply the previously posted solution to amend the registry to make the options to "Make Available Offline" and "Online Only" reappear, but to no avail.

 

Previous article is here: https://www.dropboxforum.com/t5/Create-upload-and-share/I-can-t-see-any-sync-icons-next-to-my-files-in-my-Dropbox-folder/m-p/366686https://www.dropboxforum.com/t5/Create-upload-and-share/I-can-t-see-any-sync-icons-next-to-my-files-in-my-Dropbox-folder/m-p/366686

 

Once I download a file, I cannot change that, unless I choose to not sync the entire folder. 

 

Is there another workaround for this? 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Sorry to hear about this, epic3ntre.

     

    I moved your post to a thread that has some info relevant to your issue.

     

    Can you check the troubleshooting provided here, to see if anything helps?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!