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Julia C.16's avatar
Julia C.16
New member | Level 1
4 days ago

One of my Mac devices doesn't sync content from my Dropbox folder online.

This subject line has come up before, but my problem is not caused by filenaming errors.  I have dropbox on four computers; everything syncs fine except on one laptop: the laptop will update files ...
desktop
Mac
sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 days ago

Hey there Julia C.16 let's dig deeper into this!

I'd like to start with the app's current syncing status and version as shown in your menu bar at the moment. Can you check, and let me know more? 

Out of curiosity, is the Dropbox folder located in the CloudStorage location?

Also, is it possible to connect to a different network/WiFi to test if the app works better that way?

Keep me posted, and we'll take it from there!

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