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Simple's avatar
Simple
Explorer | Level 4
2 years ago

MacBook Pro isn't syncing new content.

Hi,
I have used Dropbox for a long time to jump between my to computers. It has always syncing so I always got access in the finder on the both computers to the files.

Suddenly today it don’t sync to my MacBook Pro and I need to go to the website to download my files. It standing syncing on the Dropbox taskbar all the time but nothing happens.

I have tried update, restart and reinstalling the Dropbox app but nothing works…

What should I do to continue the good benefits with the app?

  • Simple's avatar
    Simple
    Explorer | Level 4
    I can’t download something in the finder either..
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Simple, how are you today?

     

    As a first step, can you check the syncing status on each of your MacBook Pro device? Once you do, let me know what it reports. 

     

    You might also want to have a look at this Help Center article.

     

    Let me know more!

    • Simple's avatar
      Simple
      Explorer | Level 4
      Haven’t stand anything there in any time that I have tried to fix it.
      • Simple's avatar
        Simple
        Explorer | Level 4

        This is what happens when I trying to open a file..

  • Simple's avatar
    Simple
    Explorer | Level 4
    I have exactly the same problem. No number of files. Just seen the last synced media. And it was 2 days ago it did that sync. Just stand sync but nothing happens.