Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
Julia C.16
4 days agoNew member | Level 1
One of my Mac devices doesn't sync content from my Dropbox folder online.
This subject line has come up before, but my problem is not caused by filenaming errors.
I have dropbox on four computers; everything syncs fine except on one laptop: the laptop will update files ...
Julia C.16
4 days agoNew member | Level 1
Hi Megan,
Current syncing status: is 'Syncing 473 files, 173MB. Those numbers change if I update something on another machine.
I don't know what the CloudStorage location is! The 'offline' file is sitting at the toplevel of my user account on each computer (i.e. Hard drive/Users/<username>/Dropbox
I regularly connect to different wi-fi or wired connections. I have use both wifi and wired at work (in a different part of the city), and at home I use three different wifi networks in the house (thick walls) but mainly have it plugged into the wired network with wifi disabled to improve speed as I have gigabit ethernet throughout the house.
The app doesn't work anywhere. I wondered if it was a problem with the OS, so upgraded, but no dice. It must be some weird setting on the laptop that I haven't found, although it seems to be trying to update, it just isn't succeeding. Because this is the machine I carry with me for work it is extremely disabling not to be able to get it to function. I'm having to manually copy things over, and inevitably I forget things I've done while I'm at work and get cross-versioned.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!