Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

Julia C.16's avatar
Julia C.16
New member | Level 1
4 days ago

One of my Mac devices doesn't sync content from my Dropbox folder online.

This subject line has come up before, but my problem is not caused by filenaming errors.  I have dropbox on four computers; everything syncs fine except on one laptop: the laptop will update files ...
desktop
Mac
sync
Julia C.16's avatar
Julia C.16
New member | Level 1
4 days ago

I've just tried running the updater for the new sync system on File Provider, but this failed as I got a dialog box that read 'let your files finishing suncing , then try again'

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 days ago

Thanks for the update on this, Julia C.16 and for the additional info.

Can you please follow the steps in this post to see if they help?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!