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Julia C.16
4 days agoNew member | Level 1
One of my Mac devices doesn't sync content from my Dropbox folder online.
This subject line has come up before, but my problem is not caused by filenaming errors.
I have dropbox on four computers; everything syncs fine except on one laptop: the laptop will update files ...
Hannah
Dropbox Staff
3 days agoThanks again for the update, Julia.
If you click on the Dropbox icon in your menu bar, then on your initials/profile pic and then on "view sync issues", does the app report anything there?
Julia C.16
3 days agoNew member | Level 1
Surprisingly no, it has never listed any errors. At one point (about 10 days ago) it seemed to get stuck on a particular file; the display said it had finished syncing it, but there was an active activity bar below. I deleted the file on all machines, but it didn't seem to unblock it. It may be from that point that things stopped syncing properly, but it's difficult to pin down the start of problems to a specific time or action.
- Hannah3 days ago
Dropbox Staff
Thanks for checking that, Julia.
As a test, can you move a file with the red x icon on it out of your Dropbox folder, and then back in to see if that makes any difference?
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