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Account Access
16 TopicsHow can I copy all the files I've currently saved on Dropbox to a new account?
Hello We've been using Dropbox as a family since 2004, so twenty years. We've both had full access but it is in my husband's name. He has decided to end our marriage, so I would need to ensure that I can retain access to all of our photos. I guess that means I need to create my own account? If I do this, how do I duplicate the entire contents of our current account? Thanks in advance168Views0likes1CommentUsing Dropbox as a photo library accessed by multiple others
Hi Everyone. Can you help please. I currently manage a photo library on Dropbox through my Essentials level account, and the library is 60GB and growing. For my audience of 50 people who want access to view and download all the images as they are uploaded, will they all have to purchase better than Dropbox Basic level accounts to gain access due the library size? Is there another way as I am not sure each client company will be happy paying out for 25 or so Dropbox Plus accounts (even though I know it is much cheaper than any other solution!). Is Dropbox Teams are possible solution ? Can the client company set up one Dropbox Plus account called say, access@clientcompany.comand all their team use that single email to gain access to the photo library ? Thanks so much !Solved499Views0likes3CommentsWhy can't the recipients of a shared link access it from the web, but are asked to open the app?
I have a dropbox account and use it on on my iOs apps as well as app on MacBook and iMac. I want to be able to share the documents in one folder with a few people (Advance Healthcare Directive, POA, will, emergency instructions, etc.) but I don't want them to have to have the app on their iPhone or computer, but to view through browser. Previously this was possible. Now when someone tries to open the link that I shared with them it tells them they have to download the latest app. I chose DropBox on purpose because the app was not required. Any information or suggestions appreciated.Solved3.9KViews0likes8CommentsHow can I access multiple Dropbox accounts on my computer?
Complicated scenario. I could use advice on getting my Dropbox accounts nicely aligned on my File Explorer again, after a disaster with the “Team” format. After having an issue with joining a Team, I need help getting access to and moving items between three different types of Dropbox accounts that I know have. To explain, I’ve used Dropbox for personal use for several years. Now, I have to deal with two other accounts. 1) my personal account; some of which I want only online and some of which I want to sync with my computer regularly. I use my personal email “A”. 2) an account that is owned by another but to which I have ownership access, not a “team”, but a a small organization of which I am a director. The organization owns the account using its own email and identification which I use to access that account. Email “B” 3) an account that is part of another organization, not the same as ‘2'; I have access to the Team folders and I control of one of those folders through a second email that I own, “C”. PROBLEM 1: At one time, Accounts 1 and 2 were accessible through my File Explorer. I could move files from one to another easily. Then, I joined the Team “3". By accepting the invitation to join the Team, it sucked up all my files, closed my personal account. The only solution to undo this was for the Team Administrator to delete me. Then, I had to wait a week + 1 day to reactivate my personal account. Once I did that, I could copy the folders specific to the “3" to it. However, I cannot get access to “2" without changing identities and I cannot now move files back and forth from “1" and “2" as I could before. PROBLEM 2: I sent an invitation to the officers of “3" to be able to View our chapter’s folder in the Team account. Dropbox responded that each needed a ‘business account’ to view the folder – is there no way to give Viewer access to people who do not have Dropbox accounts? (At one time, one could).338Views0likes1CommentSomeone shared a folder with me, but apparently it merged my account into a Business one.
I have a free drop bix account. Clients have shared their folders with me, and all of a sudden when one client "E" added me to her drop box, all my dop box files (personal & business) PLUS shared folders from one of my clients are all under "E's" drop box, but I have my own folder under my name. Her subscription ends Friday and I need to make sure all my files stay with me and my clients files aren't disrupted. Any idea how I do this?405Views0likes1CommentRecipient of shared link is being requested to log into Dropbox account
Hi I am trying to share a DropBox link to a folder containing photos, from my MAC (using Monterey OS). I am using the Browser version of DropBox. No matter what I try to do the email recipient of the link is asked to log into her DropBox account. I have re-read many articles on this problem but I can't seem to crack it. Any help would be appreciated. Thanks3KViews0likes12CommentsI'm being redirected to a shared link, when logging into my web account
Hello, today I noticed something when I tried logging into my dropbox from my personal computer, once i typed dropbox.com a link opened where there were 7 images stored in the link and the link isn't editable by me even when I log into my account The issue is that I do not remember creating such a link and it feels like it was randomly created, has anyone had a similar issue before? I am looking for any way to delete the link or edit the files in it Thanks825Views0likes2CommentsHow to find my Dropbox accounts, delete them and move files to OnSong.
I am trying to move files from my gmail account into Dropbox and then into OnSong. I seem to have 2 Dropbox accounts. I dont know how to get into each one to see what is there. One Dropbox account seems to have the files from Google in it and it says underneath the file OnSong which I am assuming means that they should be showing up in OnSong. However when I go into OnSong, none of them are there. It is such a mess I would like to star again. I would like to delete any Dropbox account I currently have and start all over again with a new Dropbox basis account, then import (?) the files I want from my gmail account Might this work. I want to make sure I delete the 2 Dropbox I currently have but don’t know how to find them. As you can see I am completely lost in how to do this. Any suggestions would be greatly appreciated. Thank you so much. Kindly Robyn1.1KViews0likes5Comments