You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
urbanracer34
2 years agoHelpful | Level 5
Photo backup on iPhone isn’t working - alternating between files
I am on the latest iOS and Dropbox for my iPhone 13. Dropbox 324.2 and iOS 16.4.1
I noticed that it was going forth between 5 and 4 photos left. There is plenty of room in dropbox. Nothing has been...
- 2 years ago
David Edinburgh
Helpful | Level 5
DropBox was OK until today. Now, when I ask it to upload new photos it just loops with "Backing up..." "1", very briefly says "All done backing up", and then back to "Backing up..". This repeats indefinitely. If I take the photo in the Apple app and "Share" it with DropBox to the Camera Uploads folder it uploads but with the "IMG..." filename and not the usual date/time filename. Have tried re-starting the iPad, re-installing DropBox etc. Happens whether I have one new image or several (with several it's saying "Backing up... 9" etc. DropBox version 324.2.2. Basic account. Space used 34.2% of 6 GB. Backup: New photos only. Internet connection fine.
chrisrazzell
2 years agoHelpful | Level 6
Same problem for me!
- Lenz672 years agoNew member | Level 2
Same for me, alternating between 27 and 28 to upload after installing new version on iPhone and iPad.
- Adrian Stevenson2 years agoHelpful | Level 5
Looks like we have all exhuasted all the options of trying to get this flawed update to work.
Come on Dropbox, please get this issue sorted!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!