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urbanracer34's avatar
urbanracer34
Helpful | Level 5
2 years ago
Solved

Photo backup on iPhone isn’t working - alternating between files

I am on the latest iOS and Dropbox for my iPhone 13. Dropbox 324.2 and iOS 16.4.1 I noticed that it was going forth between 5 and 4 photos left. There is plenty of room in dropbox. Nothing has been...
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Tinabb's avatar
Tinabb
New member | Level 2
2 years ago

My Dropbox on iPhone hasn't synced properly today. First, the number went up and down between 14 and 15. Then after a redownload, the number stayed at 10. On the third try after updating the iPhone software, the number went up and down between 4 and 5. Even though there were 13 photos (and no video) need to be uploaded.

 

Some options I have tried but failed:

Changed wifi network

Used 5G network

Signed out then signed back in on the Dropbox iPhone app

Redownloaded dropbox app

Updated the latest iPhone software

Restarted my MacPro 

 

Please help!

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